Investigations & Resolutions

The DCPAS Investigations and Resolutions (IR) mission is to investigate and mediate formal EEO discrimination complaints for Department of Defense agencies including Military Departments and Defense agencies. IRD conducts mediations at the informal and formal stages of EEO complaints. Investigations are conducted at the request of the agency after a formal EEO complaint has been filed with the agency. Individuals wishing to file a complaint of employment discrimination should contact their agency EEO Office.

IR Organization Chart

Investigations and Resolutions is comprised of a cadre of trained, unbiased investigators and mediators who ensure complaints are investigated or mediated thoroughly, fairly, and in a timely manner.

IR ORG Chart

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EEO Formal Investigations

Investigations and Resolutions investigators develop impartial and appropriate factual records to facilitate decisions on the claims raised in formal EEO complaints, pursuant to 29 CFR 1614 and EEOC MD 110.

EEO Formal Investigations

EEO Mediations

Investigations and Resolutions certified neutral mediators lead participants through clear proven procedures, resulting in respectful joint communication, mutual understanding and self-determined outcomes. Our flexible step-by-step mediation model is premised on the best industry-wide practices and widely hailed by participants. A typical mediation session lasts approximately four hours and ensures both parties listen to each other with an opportunity to share confidential information with the mediator, as desired. Primary terms within Negotiated Settlement Agreements are naturally developed by the parties and the mediator will work with the EEO Office point of contact to coordinate the overall agreement prior to finalization. Investigations and Resolutions provides mediators for both formal as well as informal EEO complaints.

EEO Mediations

Contact Us

Department of Defense
Defense Civilian Personnel Advisory Service
Investigations and Resolutions (IR)

4800 Mark Center Drive, 05F16
Alexandria, VA 22350-1100
Commercial Phone (571) 372-2137
DSN: 426-2137

IRD-Intake Services Team:
FAX Number: 571-372-2090

If you have a specific question about the Mediation process:


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